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We respond to all customer contacts within 5 business days.

Terms & Conditions of Domain Name Registration

All our policies and rules that relate to the management of .UK domain names relevant to Registrants, Registrars, or interested third parties as well as the procedure governing our Dispute Resolution Service can be found here.

 

Registrant Policies

Title

Description

Link

Terms & Conditions of Domain Name Registration The contract you enter into with us when you register a .UK domain name VIEW
Rules of Registration The rules for the registration and use of domain names within the .UK domain and its sub-domains. These rules form part of our terms and conditions and are part of your contract with us as the Registrant of a domain name. VIEW
Schools Domain Name Rules Rules for the allocation of .sch.uk domain names to schools VIEW
Data Disclosure Policy The policy setting out the circumstances under which we will disclose Registrant data to third parties who have a legitimate need for it VIEW


Registrar Policies

Title

Description

Link

.UK Registrar Agreement The contract between us and our Registrars. Includes the standards and obligations we expect of our Registrars when dealing with .UK domain names VIEW
Data Quality Policy How we ensure our Registrars provide accurate Registrant data VIEW
Registrar Systems – Acceptable Use Policy Usage limits for users of our various Registrar facilities VIEW
Fee Schedule Fees for domain name registration and renewal, membership, and other services VIEW
Registrar – Credit & Payment Terms Sets out the terms on which we provide credit to Registrars and when payments must be made VIEW
Definitions & Interpretations A glossary of terms used in our various contracts, policies, or Ts & Cs VIEW
Privacy Services Acceptable Use Policy The terms of this policy apply whenever a Registrar elects to use the Privacy Services functionality on one of its tags VIEW


WHOIS Policies

Title

Description

Link

WHOIS Address Opt Out Rules outlining which Registrants can withhold their address from our .UK WHOIS VIEW
WHOIS Contract Terms The terms you agree to as a WHOIS user VIEW
WHOIS Acceptable Use Policy Usage limits for our .UK WHOIS tool VIEW


Other Policies

Title

Description

Link

Searchable WHOIS Terms of Use The terms you agree to as a user of our searchable WHOIS facility VIEW
Privacy Policy How we collect, process, and store customer and website user data VIEW
Zone Files Access Licence The terms and conditions for accessing the .UK Zone Files VIEW
turingEssentials The terms and conditions for turingEssentials VIEW


Our Dispute Resolution Service

Title

Description

Link

DRS Policy

Applies on or after 1st October 2016

The rules and procedures governing our Dispute Resolution Service, through which you can complain about someone else’s .UK domain name registration. VIEW
 DRS Policy

Applies up to and including 30th September 2016

The rules governing our Dispute Resolution Service, through which you can complain about someone else’s .UK domain name registration. VIEW
DRS Procedure

Applies up to and including 30th September 2016

The procedures for making complaints and responding to complaints through our Dispute Resolution Service. VIEW


Complaining about Nominet

Title

Description

Link

Complaining about Nominet How to complain if you are not satisfied with one of our services or how we have treated you. VIEW

See https://nominet.uk/wp-content/uploads/2020/04/Terms-and-Conditions-of-Domain-Name-Registration-24-04-2020-v1.pdf for more information

We respond to all customer contacts within 5 business days.

 

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